Facilities Supervisor

Employer Role Suitability Form
Level 3
Apprenticeship
Suitability Overview
Find out if an Employee's Role Is Eligible for this Apprenticeship

Answer a few quick questions to see whether this employee’s current role aligns with the knowledge, skills and responsibilities expected for this apprenticeship. This helps us understand initial suitability before discussing the next steps with you.

What To Expect
Level 3 Apprenticeship
Facilities Supervisor

Programme: Facilities Supervisor Programme L3 (Operational)

Funded apprenticeship: Business Administrator L3 (ST0070)

Apprenticeship replacement: Facilities Management Supervisor

Additional qualifications may include:

  • IWFM L3 Award in Facilities Management
  • FM3.01 Introduction to FM
  • FM3.03 Customer & Stakeholder Relationships in FM
  • CMI Level 3 Award in First Line Management
  • Unit 331 – Approaches to Managing and Leading People and Teams

Understanding the Organisation and Facilities Management Context

Connect your role to the wider business and facilities management functions/sector. Develop the “what” and the “why” behind your work to become better team leaders.

Supporting Business Operations and Service Delivery within Facilities Management

Develop the ability to deliver efficient administrative and operational support within facilities management.

Communication and Stakeholder Engagement within Facilities Management

Build strong collaboration, clearer communication and improve the service experience through effective communication across the organisation.

Customer Service and Stakeholder Engagement

Build skills and confidence in delivering excellent customer service and acting as a key point of contact.

Planning, Organisation and Prioritisation

Develop strong organisational and time management skills to provide more efficient, organised and productive team operations.

Using Data, Systems and Digital Tools

Gain the ability to manage information using applicable systems within facilities management that support decision making and improve operational performance.

Supporting Projects and Continuous Improvement

Contribute to real world projects and business improvements within facilities management operations.

Managing Resources, Procurement and Costs

Understand how to manage resources effectively within business constraints within facilities management to improve resource usage and increase cost awareness.

Compliance, Governance and Risk Awareness

Learn how to operate within organisation and legal frameworks to reduce risk and maintain high levels of compliance.

Professionalism, Ethics and Personal Development

Develop your skills and professional behaviours to become a confident and accountable team leader.

The overview asks the employer to confirm whether the employee’s role provides exposure to key areas of work. This may include day-to-day responsibilities, systems used, communication requirements, compliance expectations, and opportunities to contribute to improvements.

For this programme, the questions cover areas such as:

  • Understanding organisation and FM service context
  • Administrative support and operational coordination
  • Stakeholder communication and relationship management
  • Planning, organisation and scheduling
  • Team coordination and supporting others
  • Problem solving and issue resolution
  • IT systems, data handling and reporting
  • Compliance, governance and safe working practices
  • Self-management and accountability
  • Continuous improvement and service quality monitoring

Employers can provide comments where useful, especially where the role only partially covers an area or where further discussion may be needed.